Who we are and What we do

One of the largest and newest Housing Associations in Surrey, Elmbridge Housing Trust was formed in 1999 to take over the ownership and management of the Council's housing and develop more affordable homes.

The transfer was completed on 27th March 2000 after extensive consultation in which the Trust met with 98% of tenants. 73% of tenants voted in the ballot with two thirds voting in favour of transfer.

A non-profit making company, the Trust’s head office is in Walton on Thames, where most of its staff are based.
 

'Improving the quality of life for people living in the communities we serve'

Elmbridge Housing Trust aims to deliver a good quality housing service and is constantly looking to improve homes and develop a range of housing solutions to meet local needs. Bricks and mortar are just part of the picture and the Trust manages a range of additional services that provide added value to customers, such as the Welfare Benefits Advisory Service and the Resettlement Service.

The Trust's core values are to:

• Deliver a good quality housing service offering a wide range of housing solutions
• Provide and maintain good quality homes
• Ensure customers can participate fully in the decision making process
• Provide other services geared to the regeneration of local communities
• Attract and retain high quality staff, developing skills to ensure first class standards
• Maintain and develop financial strength, supporting improvements to homes and services