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Reporting anti social behaviour
Out of hours you can leave a message for the Estate Services Officer on their voice mail or on the Trust’s out of hours hot line on 01932 235778 which will be answered within 24 hours during the working Monday to Friday 9am to 5pm.
In an emergency you should always call 999.
There are lots of different ways you can report Anti social behaviour to us:
You can send an email to asb@elmbridgehousing.org.uk
You can contact your Estate Services Officer between 9 am and 5 pm.
If you have a Scheme Manager where you live, you can report it to them
You can also visit our offices between 9.00am and 5.00pm Monday to Friday. You don't need an appointment, however making one will guarantee that you see the person you want to.
Using the links below (links in light blue) you can download and complete diary sheets, incident reporting form and neighbour nuisance guidance notes. These can be emailed directly to your Estates Services Officer or sent to us at Elmbridge Housing Trust, Case House, 85-89 High Street, Walton-on-Thames, Surrey KT12 1DZ
Dealing with Neighbour Nusiance
Diary Sheets - Guidance on Completing
What do I do if it happens at night or at the weekend?
If it is an emergency dial 999.
Download our information and diary sheets to record incidents so you can report them the next working day.
You can email asb@elmbridgehousing.org.uk with the details, but we will not be able to respond until the next working day. The local authorities listed below have their own Anti-Social Behaviour reporting forms.
If it is serious noise nuisance, your local council may have an out of hours Environmental Health Service that can help.
Quick links
Domestic Abuse
If you are suffering from Domestic Abuse then please contact North Surrey Domestic Outreach Team on 01932 260690 . The outreach team are contactable from 9.30am to 4.30pm Monday to Friday.
Alternatively, you can visit the team to make an appointment in person by attending the Walton Weybridge and Hersham Citizens Advice Bureau at Elm Grove, Hersham Road, Walton on Thames, Surrey KT12 1LH.
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