Closing date: 2 March 2012
Location: Case House
Salary: £11,315
Hours: 18 hours
Contract: 12 month Fixed Term (Secondment Opportunity)
Description
This is an exciting opportunity for you to really make a difference. You will provide encouragement, support and guidance to residents choosing to move to smaller more manageable properties, ensuring that each case is dealt with empathetically and on its own merits, to provide a tailor made solution for our customers. You will be required to do home visits, keep accurate case work notes and data. You will need a creative flare to ensure the marketing and PR material is effective in promoting the under occupation scheme, you will also need a head for figures to provide monthly management reports on spend and activities associated with the budget.
You must have previous frontline customer service experience, an understanding of local authority or registered housing providers and have access to your own vehicle for work purposes.
An understanding of housing options and allocations is desirable,
Paragon owns and manages 9,000 properties; we are a strong and progressive organisation with an appetite for further growth. At Paragon we truly believe that Every Customer Matters.
We offer an excellent benefits package, including private medical insurance, pension, childcare vouchers and brilliant leaning and development opportunities.
To find out more, visit www.paragonchg.co.uk. Alternatively, please call HR on 01932 235733 for an application form or email your CV with covering letter to: recruitment@paragonchg.co.uk or send to HR, Paragon Community Housing Group, Case House, 85-89 High Street, Walton, Surrey, KT12 1DZ. Application form or CV will be accepted.
Closing Date: Friday 2nd March 2012.
How to apply
Please see attached Role Profile
