How do I pay my rent and service charges?

The rent is made up of a charge for your home and may also cover a charge for services you and your neighbours receive. Some examples of services you may receive inlcude gardening, cleaning, heating and hot water, a support charge or parking. We will send you a service charge statement each year which explains the services you pay for and how much you pay for them. People living in different places may receive different services and pay different amounts.

Please see below for the different ways you can pay your rent / service charge:

Direct Debit

This is the easiest way to pay. Each month your rent / service charge will be collected from your bank account. To download a Direct Debit form if you live in a Richmond Churches property please click here or if you live in an Elmbridge Housing Trust property, please download a form here.

Post

You can send cheques and postal orders to.

Richmond upon Thames Churches Housing Trust
Leasehold Services Team
13 Castle Mews
High Street
Hampton
TW12 2NN

Cheques should be made payable to "Richmond upon Thames Churches Housing Trust" or "Elmbridge Housing Trust" as appropriate.

Please write your name, address and account number on the back of your cheque. If you require a receipt for this, you will need to provide a stamped addressed envelope for the receipt to be sent back to you.

By Debit Card

Please contact the Leasehold Services Team on 0208 481 7277 if you wish to make a payment using your Debit Card. Please note that we are unable to accept payment via Credit Card.