Asbestos

Asbestos was used in building materials until the mid 1980s. As long as it remains undamaged and does not deteriorate, it is safe. Asbestos is potentially dangerous if asbestos fibres are released when materials containing asbestos are damaged or disturbed.

We have procedures for managing asbestos in communal areas of our properties, which includes a register of dwellings where asbestos has been found or is believed to exist. The register is continually updated by surveying buildings so that we can decide the safest way to deal with it.

If asbestos is present in the communal areas of your property, please note the following instructions:

Do not use abrasives of any kind on asbestos materials
Do not use hand or power drills or other tools on asbestos materials
Do not use sandpaper to “key” asbestos surfaces fro painting or decorating

If you have any concerns about the possibility of asbestos in your home, please contact us in the following ways:

Via telephone on FREEPHONE 0800 980 9008. This number can be used for emergencies, 24 hours a day, and 7 days a week.

Via the website by using the online form. Please use the following link to access form Request a Repair Form

Via email to repairs@paragon.co.uk

By text to 'REPAIRS' and your name to 07961 076 076

By letter to Paragon Maintenance Department, FREEPOST WB510, Paragon Community Housing Group, Walton-on-Thames, Surrey KT12 1DZ

In person by calling at our offices in Walton-on-Thames. Our office is open Monday to Friday 9am – 5pm (except bank holidays).

Leaseholders & shared owners