You are here Home > Publications
Publications
Welcome to our publications library.
Here, you can download our most recent publications such as corporate leaflets, our residents magazine or our annual reports.
You will need you to have the (free) Adobe Acrobat Reader installed on your system in order to read them.
Please note that some of the publications are quite large in size and may take some time to download.
If you cannot download for any reason or you would like a hard copy, please contact us and we will post it to you.
Documents available for download include:
the Resident Magazine
- the Resident Issue 6 - December 2011
- the Resident Issue 5 - July 2011
- the Resident Issue 4 - March 2011
- the Resident Issue 3 - December 2010
- the Resident Issue 2 - October 2010
- the Resident Issue 1 - July 2010
Residents Annual Report
- How we are shaping up - Residents Annual Report 2011
- We're in good shape - Residents Annual Report 2010
Corporate Plan
Corporate Annual Reports
- Growing Stronger Together - Annual Report 2009/10
- A Successful Year, with new challenges - Annual Report 2008/09
- Together we're a greater success - Annual Report 2007/08
- Cutting Edge Community Housing - Annual Report 2006/07
Corporate Accounts
- Paragon CHG Financial Statements 31 March 2011
- Elmbridge Housing Trust Financial Statements 31 March 2011
- Richmond Churches Housing Trust Statements 31 March 2011
- Quintus Housing Trust Statements 31 March 2011
Corporate Literature
- Equality & Diversity
- Aids & Adaptations
- Compliments & Complaints
- Fire Safety
- Starter Tenancy
- Moving In
- Lettable Standards
- Keeping your home in good repair
- About your Gas Service
- Asbestos
- External & Communal Painting
- Kitchen Replacement
- Bathroom Replacement
Paragon Policies
- Abandoned Vehicles
- Aids & Adaptations
- Asbestos
- (ASB) Nuisance , Harassment and Anti Social Behaviour
- Complaints
- Decant
- Disposal of Goods
- Domestic Abuse
- Estate and Communal Areas Management
- Former Tenant Arrears
- Garages Management
- Gas Safety Policy
- Hate Crime
- Income Management
- Leasehold Management
- Leasehold Resale
- Maintenance
- Pet Management
- Provision of Support to Vulnerable Tenants
- Rent
- Residential Homes Care Services Policy
- Safeguarding Adults and Children at Risk
- Service Charge
- Shared Ownership Selection and Allocation
- Support for Victims and Witnesses
- Tenant Recharges
- Tree Management
- Winter Conditions Management

