Request a Repair

To request a repair, please contact our maintenance contractor, Inspace using your preferred method of contact as detailed below:

You can report a repair in the following ways:

By Telephone on FREEPHONE 0800 980 9008. This number can be used for emergencies, 24 hours a day, 7 days a week

Via the website by using the online form. Please use the following link to access form Request a Repair Form

By Email to repairs@paragonchg.co.uk

By Text to 'REPAIRS' and your name to 07961 076 076

By Letter to Paragon Maintenance Department, FREEPOST WB510, Paragon Community Housing Group, Walton-on-Thames, Surrey KT12 1DZ

In Person by calling at our offices in Walton-on-Thames. Our office is open Monday to Friday 9am – 5pm (except bank holidays).