Richmond upon Thames Churches Housing Trust

Who Will Carry Out Your Repair?

We have a partnering contract with one contractor, Inspace Partnerships for all our maintenance requirements. Inspace are responsible for day-to-day repairs, gas servicing and gas repairs to domestic boilers, cyclical decorations, planned works such as kitchen, bathroom, boiler replacements and servicing equipment such as lifts and fire alarm equipment.

You only need to contact Inspace who will deal with all your maintenance queries. Inspace operated our maintenance service from our office at Castle Mews.

If the problem relates to your heating and hot water which, is supplied by a communal boiler and/or live in a scheme with resident staff, you need to ring Industraheat on 0800 174586.

For all other repairs:

Telephone Inspace - 0800 012 1313
E-mail repairs.rutcht@inspace.co.uk

Make sure you give Inspace as much information as possible including:

  • Your name and address
  • A contact phone number
  • Details of the repair, what and where the problem is, what needs to be repaired and replaced and what is causing the problem)
  • Times when Inspace can call

Exempt charity registered in England as an Industrial & Provident Society - No. IP17956R
Registered with the Housing Corporation - L0310
Registered office: 13 Castle Mews, High Street, Hampton, Middlesex, TW12 2NN

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