Report a Repair

To request a repair, please contact our maintenance contractor, Morrison using your preferred method of contact as detailed below:

You can report a repair in the following ways:

By Telephone on FREEPHONE 0800 980 9008. This number can be used for emergencies, 24 hours a day, 7 days a week

Via the website by using the online form below.

By Email to repairs@paragonchg.co.uk

By Text to 'REPAIRS' and your name to 07961 076 076

By Letter to:
Paragon Maintenance Department,
FREEPOST WB510,
Paragon Community Housing Group,
Walton-on-Thames,
Surrey KT12 1DZ

In Person by calling at our offices in Walton-on-Thames. Our office is open Monday to Friday 9am – 5pm (except bank holidays).

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